Describe a time when you complained about something. v.1
Describe a time when you complained about something. v. 1
Describe a time when you complained about something. You should say: what was the issue whom you complained about it what the result was and explain how you felt about it. [You will have to talk about the topic for one to two minutes. You have one minute to think about what you are going to say. You can make some notes to help you if you wish. ] Model Answer 1: I am not really much into complaining unless I really, really have to. But, then, there come some situations when you have to complain because if you don’t, nobody will. It is like complaining in the public interest, I suppose. Anyway, the last time, I complained, it was about 3 years ago when I stayed at a hotel, and I wasn’t really happy with some of the services it provided. In particular, the issues were about “unwashed” bedsheets and “irregular” house-keeping. However, I formally complained about the issues to the General Manager of the hotel as the issues were bad enough for me, but they were even worse for a couple of sick and elderly people. In fact, they were having breathing problem due to some “damp” smell and dust mites which must have been caused by not cleaning the rooms on a regular basis. On top of that, if you have to sleep on some “unwashed” bedsheets and blankets, becoming even sicker is the only logical conclusion. Anyway, after the complaint was made, the manager seemed to get really busy with his hotel crews and staffs. The manager even apologized to me, saying that he had been just too busy with some other “priorities” lately, and as a result, things had become a bit “rusty” at the hotel, much to the discomfort of its guests. However, in the end, the “hygiene” issue of the hotel was solved after my complaint, which, of course, was a good thing in the end. But, what I just couldn’t get out of my mind was that how possibly a hotel manager could have some other “priorities” except ensuring the best services for his guests! In fact, I felt like the well-being of his hotel guests was the last thing on his mind. Besides, I also felt like I was simply being “ripped off” for the services, I was provided by the hotel, which was way, way below the standards. However, the only good feeling I had, in the end, was that a problem was actually solved because of my initiative which had made at least a couple of elderly sick people happy and relieved.
Describe
a time when you
complained
about something. You should say: what was the
issue
whom you
complained
about it what the result was and
explain
how you felt about it. [You will
have to
talk about the topic for one to two minutes. You have one minute to
think
about what you are going to say. You can
make
some
notes to
help
you if you wish.
]
Model Answer 1: I am not
really
much into complaining unless I
really
,
really
have to
.
But
, then, there
come
some
situations when you
have to
complain
because
if you don’t, nobody will. It is like complaining in the public interest, I suppose.
Anyway
, the last time, I
complained
, it was about 3 years ago when I stayed at a
hotel
, and I wasn’t
really
happy with
some of the
services it provided.
In particular
, the
issues
were about “unwashed” bedsheets and “irregular”
house
-keeping.
However
, I
formally
complained
about the
issues
to the General
Manager
of the
hotel
as the
issues
were
bad
enough
for me,
but
they were even worse for a couple of sick and elderly
people
. In fact, they were having breathing problem due to
some
“damp” smell and dust mites which
must
have
been caused
by not cleaning the rooms on a regular basis.
On top of that
, if you
have to
sleep on
some
“unwashed” bedsheets and blankets, becoming even sicker is the
only
logical conclusion.
Anyway
, after the complaint
was made
, the
manager
seemed to
get
really
busy with his
hotel
crews and staffs. The
manager
even apologized to me, saying that he had been
just
too busy with
some
other “priorities” lately, and
as a result
, things had become a bit “rusty” at the
hotel
, much to the discomfort of its guests.
However
, in the
end
, the “hygiene”
issue
of the
hotel
was solved
after my complaint, which,
of course
, was a
good
thing in the
end
.
But
, what I
just
couldn’t
get
out of my mind was that how
possibly
a
hotel
manager
could have
some
other “priorities” except ensuring the best services for his guests! In fact, I felt like the
well
-being of his
hotel
guests was the last thing on his mind.
Besides
, I
also
felt like I was
simply
being “ripped off” for the services, I
was provided
by the
hotel
, which was way, way below the standards.
However
, the
only
good
feeling I had, in the
end
, was that a problem was
actually
solved
because
of my initiative which had made at least a couple of elderly sick
people
happy and relieved.
9Linking words, meeting the goal of 7 or more
26Repeated words, meeting the goal of 3 or fewer
5Mistakes