Dear Sir or Madam
I am writing to complain about the dishwasher, which I purchased from your shop on May 15th.
When I used the dishwasher the first week it worked correctly without any problems and the dishes came out clean and shine especially glasses. Although, when I used it two days ago I noticed that the program crashed. The dishes had large white spots in them from soap when I took them out. Furthermore, when I tried washing another load of dishes the program stopped in the middle of the cycle and I need to finish washing by hand.
Then I called the shop and explain my trouble connected with a malfunction of the dishwasher. In spite of the fact that I have been assured by one of the assistants that I would be sent a refund or replacing the equipment, no steps have been taken to rectify the situation.
I hope the matter will be resolved promptly.
Yours faithfully,
Marina Babilia
Dear Sir or Madam
I am writing to complain about the dishwasher, which I
purchased
from your shop on May 15th.
When I
used
the dishwasher the
first
week it worked
correctly
without any problems and the dishes came out clean and shine
especially
glasses. Although, when I
used
it two days ago I noticed that the program crashed. The dishes had large white spots in them from soap when I took them out.
Furthermore
, when I tried washing another load of dishes the program
stopped
in the middle of the cycle and I need to finish washing by hand.
Then I called the shop and
explain
my trouble connected with a malfunction of the dishwasher.
In spite of
the fact that I have
been assured
by one of the assistants that I would be
sent
a refund or replacing the equipment, no steps have
been taken
to rectify the situation.
I hope the matter will
be resolved
promptly
.
Yours
faithfully
,
Marina
Babilia