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You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do. elVW
Dear Sir or Madam I am writing to complain about the dishwasher, which I purchased from your shop on May 15th. When I used the dishwasher the first week it worked correctly without any problems and the dishes came out clean and shine especially glasses. Although, when I used it two days ago I noticed that the program crashed. The dishes had large white spots in them from soap when I took them out. Furthermore, when I tried washing another load of dishes the program stopped in the middle of the cycle and I need to finish washing by hand. Then I called the shop and explain my trouble connected with a malfunction of the dishwasher. In spite of the fact that I have been assured by one of the assistants that I would be sent a refund or replacing the equipment, no steps have been taken to rectify the situation. I hope the matter will be resolved promptly. Yours faithfully, Marina Babilia
Dear Sir or Madam

I am writing to complain about the dishwasher, which I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your shop on May 15th.

When I
This phrase/word (depending on the context) can be potentially replaced with :
used
the dishwasher the
first
week it worked
correctly
without any problems and the dishes came out clean and shine
especially
glasses. Although, when I
This phrase/word (depending on the context) can be potentially replaced with :
used
it two days ago I noticed that the program crashed. The dishes had large white spots in them from soap when I took them out.
Furthermore
, when I tried washing another load of dishes the program
This phrase/word (depending on the context) can be potentially replaced with :
stopped
in the middle of the cycle and I need to finish washing by hand.

Then I called the shop and
This phrase/word (depending on the context) can be potentially replaced with :
explain
my trouble connected with a malfunction of the dishwasher.
This phrase/word is too simple and can be replaced with:
In spite of
the fact that I have
been assured
by one of the assistants that I would be
This phrase/word (depending on the context) can be potentially replaced with :
sent
a refund or replacing the equipment, no steps have
been taken
to rectify the situation.

I hope the matter will
be resolved
promptly
.

Yours
faithfully
,

Marina
Possible spelling mistake found.
Babilia
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IELTS letter You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.

Letter
  American English
6 paragraphs
162 words
6.5
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
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  • You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: describe the problem with the equipment explain what happened when you phoned the shop say what you would like the manager to do.