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You ordered a phone for your friend from an online store. When he opened the package, he found accessories were missing. Write a letter to the store. In your letter, you should: · describe the item or items · explain the issue · suggest what you expect the manager to do

You ordered a phone for your friend from an online store. When he opened the package, he found accessories were missing. Write a letter to the store. In your letter, you should: · describe the item or items · explain the issue · suggest what you expect the manager to do m3XqL
Dear Sir, I am writing this letter to express my dissatisfaction about the mobile received today. This product was ordered from your online store with transaction ID "PRT1234" last week. It is mentioned in the assisories section on your online portal that headphone and mobile charger come with the box as a complete set. Based on your information I ordered mobile as it is in my budget with all the added items. Today, I received the box and, I was shocked that it only contains the phone and both the items are missing from package. Is this is way you treat your online customer. Now what I will do with this mobile if charger is not provided for charging. This is nothing but a piece of electronic parts which cannot work with charging. I want new box with all the assisories as, each mobile comes with a serial number and the same is mentioned on all its items. I will end up in problematic situation in future if their is mismatch in serial numbers of product parts. I believe this letter will make you realise how your package department doing his job and you will send me new box as soon as possible. Yours sincerely Salim Ansari
Dear Sir,

I am writing this letter to express my dissatisfaction about the mobile received
This phrase/word (depending on the context) can be potentially replaced with :
today
. This product
was ordered
from your online store with transaction ID
Use a smart opening quote here: "“".
"
PRT1234
Use a smart closing quote here: "”".
"
last week.

It
is mentioned
in the
Possible spelling mistake found.
assisories
section on your online portal that headphone and mobile charger
This phrase/word (depending on the context) can be potentially replaced with :
come
with the
You use this word too often, consider replacing it with
box
as a complete set. Based on your information I ordered mobile as it is in my budget with all the
This phrase/word (depending on the context) can be potentially replaced with :
added
items.

This phrase/word (depending on the context) can be potentially replaced with :
Today
, I received the
You use this word too often, consider replacing it with
box
and, I
was shocked
that it
This phrase/word (depending on the context) can be potentially replaced with :
only
contains the phone and both the items are missing from package. Is this is way you treat your online customer.
This phrase/word (depending on the context) can be potentially replaced with :
Now
what I will do with this mobile if charger is not provided for charging. This is nothing
This phrase/word is too simple and can be replaced with:
but
a piece of electronic parts which cannot work with charging.

I want new
You use this word too often, consider replacing it with
box
with all the
Possible spelling mistake found.
assisories
as, each mobile
This phrase/word (depending on the context) can be potentially replaced with :
comes
with a serial number and the same
is mentioned
on all its items. I will
This phrase/word (depending on the context) can be potentially replaced with :
end
up in problematic situation in future if
Did you mean "there"?
their
is mismatch in serial numbers of product parts.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
believe this letter will
This phrase/word (depending on the context) can be potentially replaced with :
make
you
Possible spelling mistake. 'realise' is British English.
realise
how your package department doing his job and you will
This phrase/word (depending on the context) can be potentially replaced with :
send
me new
You use this word too often, consider replacing it with
box
as
This phrase/word is too simple and can be replaced with:
soon
as possible.

Yours
sincerely


Possible spelling mistake found.
Salim
Possible spelling mistake found.
Ansari
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IELTS letter You ordered a phone for your friend from an online store. When he opened the package, he found accessories were missing. Write a letter to the store. In your letter, you should: · describe the item or items · explain the issue · suggest what you expect the manager to do

Letter
  American English
8 paragraphs
206 words
6.0
Overall Band Score
Coherence and Cohesion: 6.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You ordered a phone for your friend from an online store. When he opened the package, he found accessories were missing. Write a letter to the store. In your letter, you should: · describe the item or items · explain the issue · suggest what you expect the manager to do