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You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet. v.1

You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet. v. 1
Dear Sir or Madam: A week ago I ordered a smart TV, a mobile phone and some accessories from your outlet. I was excited when I ordered these items and got your assurance that I would receive them in three days but very disappointed not to receive them yet. I am hoping that you will complete the shipment by tomorrow. In relation to the specifics of the order, I purchased a Sony smart TV, a Samsung mobile phone, a screen protector, a memory card and a pocket router from your outlet 'Gadget and Goods' on July 18th. I paid using my Visa Credit card. The order number is 8683201 and I am attaching a copy of my receipt. Since you did not have the specific model of the TV and silver colour mobile phone at your outlet, you agreed to send the items to my home address before 21st July. Unfortunately, seven days have already elapsed and neither did I receive the goods nor did I hear from you. As a solution, and because I am a regular customer of your store, I am hoping that you will send my products by tomorrow. Otherwise, I would like to cancel my order. I will contact my bank to reverse the credit card payment if I do not hear back from you in regards to this within a day. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Michael Keaton
Dear Sir or Madam:

A week ago I ordered a smart TV, a mobile phone and
This phrase/word is too simple and can be replaced with:
some
accessories from your outlet. I
was excited
when I ordered these items and
This phrase/word (depending on the context) can be potentially replaced with :
got
your assurance that I would receive them in three days
This phrase/word is too simple and can be replaced with:
but
This phrase/word is too simple and can be replaced with:
very
disappointed not to receive them
yet
. I am hoping that you will complete the shipment by tomorrow.

In relation to the specifics of the order, I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
a Sony smart TV, a Samsung mobile phone, a screen protector, a memory card and a pocket router from your outlet 'Gadget and
This phrase/word (depending on the context) can be potentially replaced with :
Goods
' on July 18th. I paid using my Visa Credit card. The order number is
Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).
8683201 and
I am attaching a copy of my receipt.

Since you did not have the specific model of the TV and silver
Possible spelling mistake. 'colour' is British English.
colour
mobile phone at your outlet, you
This phrase/word (depending on the context) can be potentially replaced with :
agreed
to
This phrase/word (depending on the context) can be potentially replaced with :
send
the items to my home address
This phrase/word is too simple and can be replaced with:
before
21st July. Unfortunately, seven days have already elapsed and neither did I receive the
This phrase/word (depending on the context) can be potentially replaced with :
goods
nor did I hear from you.

As a solution, and
This phrase/word is too simple and can be replaced with:
because
I am a regular customer of your store, I am hoping that you will
This phrase/word (depending on the context) can be potentially replaced with :
send
my products by tomorrow.
Otherwise
, I would like to cancel my order. I will contact my bank to reverse the credit card payment if I do not hear back from you
Use "in regard to", "with regard to", or more simply "regarding".
in regards to
this within a day.

Thank you for giving the matter your attention and I hope to hear your reply
This phrase/word is too simple and can be replaced with:
soon
.

Yours
faithfully
,

Michael Keaton
2Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
3Mistakes
A special kind of beauty exists which is born in language, of language, and for language.
Gaston Bachelard

IELTS letter You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet. v. 1

Letter
  American English
8 paragraphs
246 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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