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You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: • introduce yourself • explain the situation • state what action you want to be taken

You have just bought a new mobile phone from a website on the internet. When it was delivered, the phone was faulty. Write a letter to the company. In the letter: • introduce yourself • explain the situation • state what action you want to be taken 8AwP

I am writing to complaint about a mobile phone which I bought from your website via online order. But, when I received it and unbox it, I feel disappointed because it was defective phone. First of all, let me tell you about myself, my name is John Lee and I am a banker by profession. I live in London which is the capital city of United Kingdom. When I ordered for this cell phone, I have been told about unique features of it in detail. After open the box, when I try to power on it the phone was not starting. Moreover, there was a white dot on screen as well as color was damaged from back side of this cell. This was a very challenging situation for me because of this damaged devise. I would like that company should take quick action on it. It is a responsibility of a company to bring back this phone and give me new one, otherwise, I would like to have my money back. Yours faithfully, John Lee

I am writing to complaint about a mobile You use this word too often, consider replacing it withdialcontactcall up
phone
 which I This phrase/word (depending on the context) can be potentially replaced with :purchased
bought
 from your website via online order. This phrase/word is too simple and can be replaced with:on the contrary
But
, when I received it and unbox it, I feel disappointed This phrase/word is too simple and can be replaced with:due to the factin light of the fact thatowing to the fact that
because
 it was defective phone.

This phrase is redundant. Consider using "first".First
First of all
, This phrase/word (depending on the context) can be potentially replaced with :authorize
let
 me This phrase/word (depending on the context) can be potentially replaced with :inform
tell
 you about myself, my name is John Use a comma before 'and' if it connects two independent clauses (unless they are closely connected and short).Lee, and
Lee and
 I am a banker by profession. I This phrase/word (depending on the context) can be potentially replaced with :reside
live
 in London which is the capital city A determiner is probably missing here: "of the United Kingdom".of the United Kingdom
of United Kingdom
. When I ordered for this cell You use this word too often, consider replacing it withdialcontactcall up
phone
, I have been This phrase/word (depending on the context) can be potentially replaced with :informed
told
 about unique features of it in detail. After open the box, when I try to power on it the You use this word too often, consider replacing it withdialcontactcall up
phone
 was not starting. Moreover
, there was a white dot on screen as well
 as color was damaged
 from back side of this cell. This was a This phrase/word is too simple and can be replaced with:extremelyimmenselysupremelysuperb
very
 challenging situation for me because of this
 damaged devise.

I would like that This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
 should take quick action on it. It is a responsibility of a This phrase/word (depending on the context) can be potentially replaced with :enterprisecorporation
company
 to bring back this You use this word too often, consider replacing it withdialcontactcall up
phone
 and give me new one, otherwise
, I would like to have my money back.

Yours faithfully
,

John Lee