Dear Sir/ Madam,
My name is Santhosh, and I live at 120, Coleridge Road, Cambridge. Recently, I have placed an order for a new Sony camera through online on the holiday sale as it was delivered on the next day by your company representative.
As, I have been purchasing your company products for many years. I have not found any faults till now. Two days before, I purchased a new advanced Sony camera for excursion purposes. After, it got delivered to my home. I opened the box and found that the lens was already broken. Suddenly I called your customer care number that they ask a one week time to be repaired or replacement for a new product.
I have been waiting for more than a week, till now I did not receive any call or update from your company. I have booked my train tickets for an excursion. You know, the camera is how much important for my excursion? . Already, I have informed all of my friends that I brought a camera for an excursion for taking photos. I request you to delve into this matter resolve it as much as quick you can.
I hope that you will take action promptly.
I look forward to hearing from you immediately!
Yours Truly,
Santhosh
Dear Sir/ Madam,
My name is Santhosh, and I
live
at 120, Coleridge Road, Cambridge. Recently, I have placed an order for a new Sony
camera
through online on the holiday sale as it
was delivered
on the
next
day by your
company
representative.
As, I have been purchasing your
company
products for
many
years. I have not found any faults till
now
. Two days
before
, I
purchased
a new advanced Sony
camera
for
excursion
purposes.
After
, it
got
delivered to my home. I opened the box and found that the lens was already broken.
Suddenly
I called your customer care number that they ask a
one week
time to
be repaired
or replacement for a new product.
I have been waiting for more than a week, till
now
I did not receive any call or update from your
company
. I have booked my train tickets for an
excursion
. You know, the
camera
is how much
important
for my
excursion
?
.
Already, I have informed all of my friends that I brought a
camera
for an
excursion
for taking photos. I request you to delve into this matter resolve it as much as quick you can.
I hope that you will take action
promptly
.
I
look forward to hearing from you immediately!
Yours
Truly
,
Santhosh