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You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: • Introduce yourself • Explain the situation • Say what action you would like the company to take

Dear Sir/ Madam, My name is Santhosh, and I live at 120, Coleridge Road, Cambridge. Recently, I have placed an order for a new Sony camera through online on the holiday sale as it was delivered on the next day by your company representative. As, I have been purchasing your company products for many years. I have not found any faults till now. Two days before, I purchased a new advanced Sony camera for excursion purposes. After, it got delivered to my home. I opened the box and found that the lens was already broken. Suddenly I called your customer care number that they ask a one week time to be repaired or replacement for a new product. I have been waiting for more than a week, till now I did not receive any call or update from your company. I have booked my train tickets for an excursion. You know, the camera is how much important for my excursion? . Already, I have informed all of my friends that I brought a camera for an excursion for taking photos. I request you to delve into this matter resolve it as much as quick you can. I hope that you will take action promptly. I look forward to hearing from you immediately! Yours Truly, Santhosh
Dear Sir/ Madam,

My name is Santhosh, and I
live
at 120, Coleridge Road, Cambridge. Recently, I have placed an order for a new Sony
camera
through online on the holiday sale as it
was delivered
on the
next
day by your
company
representative.

As, I have been purchasing your
company
products for
many
years. I have not found any faults till
now
. Two days
before
, I
purchased
a new advanced Sony
camera
for
excursion
purposes.
After
, it
got
delivered to my home. I opened the box and found that the lens was already broken.
Suddenly
I called your customer care number that they ask a
one week
time to
be repaired
or replacement for a new product.

I have been waiting for more than a week, till
now
I did not receive any call or update from your
company
. I have booked my train tickets for an
excursion
. You know, the
camera
is how much
important
for my
excursion
?
.
Already, I have informed all of my friends that I brought a
camera
for an
excursion
for taking photos. I request you to delve into this matter resolve it as much as quick you can.

I hope that you will take action
promptly
.

I
look forward to hearing from you immediately!

Yours
Truly
,

Santhosh
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IELTS letter You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: • Introduce yourself • Explain the situation • Say what action you would like the company to take

Letter
  American English
8 paragraphs
214 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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