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You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • give them the background information • describe the problem • ask them to resolve the issue

Dear Sir/Madam I am writing to complain about the TV purchased from your store three days ago. I was extremely excited when I bought it on strong recommendation from one of the sales person at your store on the contrary disappointed to find that only after few hours, the product malfunctioned. The TV purchased is Samsung LED which has the code Q60T. Initially it seemed to be working fine, and I was immensely pleased with my purchase. However, after the TV had been on for few hours, a black line appears across the screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours. Moreover, the sound quality is strange. People's voice has become robotic, and I am sure it is not related to audio-settings. The TV is now unusable and I’m sure this is a manufacturing flaw. I am exceedingly displeased with the quality of the product purchased from your company. I would request you to send someone to my place as I cannot bring it to your store to claim my warranty owing to the fact that my car is in the repairing shop. Hope this problem will be resolved promptly. I anticipate receiving a replacement TV. Otherwise, I would like a full refund. Yours Faithfully Alvin
Dear Sir/Madam

I am writing to complain about the TV
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your store three days ago. I was
extremely
excited when I
This phrase/word (depending on the context) can be potentially replaced with :
bought
it on strong recommendation from one of the sales person at your store
on the contrary
disappointed to find that
This phrase/word (depending on the context) can be potentially replaced with :
only
after few hours, the product malfunctioned.

The TV
This phrase/word (depending on the context) can be potentially replaced with :
purchased
is Samsung LED which has the code Q60T.
Initially
it seemed to be working fine, and I was
immensely
This phrase/word (depending on the context) can be potentially replaced with :
pleased
with my
This phrase/word (depending on the context) can be potentially replaced with :
purchase
.
However
, after the TV had been on for few hours, a black line appears across the screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours.
Moreover
, the sound quality is strange.
This phrase/word (depending on the context) can be potentially replaced with :
People
's voice has become robotic, and I am sure it is not related to audio-settings. The TV is
This phrase/word (depending on the context) can be potentially replaced with :
now
Use a comma before ‘and’ if it connects two independent clauses (unless they are closely connected and short).
unusable and
I’m sure this is a manufacturing flaw.

I am
exceedingly
displeased with the quality of the product
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your
This phrase/word (depending on the context) can be potentially replaced with :
company
. I would request you to
This phrase/word (depending on the context) can be potentially replaced with :
send
someone to my place as I cannot bring it to your store to claim my warranty owing to the fact that my car is in the repairing shop. Hope this problem will
be resolved
promptly
. I anticipate receiving a replacement TV.
Otherwise
, I would like a full refund.

Yours
Faithfully


Alvin

IELTS letter You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • give them the background information • describe the problem • ask them to resolve the issue

Letter
  American English
5 paragraphs
217 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 6.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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  • You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • give them the background information • describe the problem • ask them to resolve the issue