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You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • give them the background information • describe the problem • ask them to resolve the issue

Dear Sir/Madam I am writing to complain about the TV purchased from your store three days ago. I was very excited when I bought it on strong recommendation from one of the sales person at your store but very disappointed to find that only after few hours, the product malfunctioned. I purchased Samsung QLED TV which has the code Q60T. I was assured that this was the latest model and best there to buy. Initially it seemed to be working fine and I was very pleased with my purchase. However, after the TV had been on for few hours, a black line appears across the screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours. Moreover, the sound quality is strange. People's voice has become robotic and I am sure it is not related to audio-settings. The TV is now unusable and I’m sure this is a manufacturing flaw. I am exceedingly displeased with the quality of the product I purchased from your company. I would request you to send someone to my place as I cannot bring it to your store to claim my warranty because my car is in the repairing shop. I hope this problem will be resolved promptly. I expect to receive a replacement TV. Otherwise, I would like a full refund. Yours Faithfully Alvi
Dear Sir/Madam

I am writing to complain about the TV
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your store three days ago. I was
This phrase/word is too simple and can be replaced with:
very
excited when I
This phrase/word (depending on the context) can be potentially replaced with :
bought
it on strong recommendation from one of the sales person at your store
This phrase/word is too simple and can be replaced with:
but
This phrase/word is too simple and can be replaced with:
very
disappointed to find that
This phrase/word (depending on the context) can be potentially replaced with :
only
after few hours, the product malfunctioned.

Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
Samsung
Possible spelling mistake found.
QLED
TV which has the code Q60T.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
was assured
that this was the latest model and best there to
This phrase/word (depending on the context) can be potentially replaced with :
buy
.
Initially
it seemed to be working
Use a comma before ‘and’ if it connects two independent clauses (unless they are closely connected and short).
fine and
I was
This phrase/word is too simple and can be replaced with:
very
This phrase/word (depending on the context) can be potentially replaced with :
pleased
with my
This phrase/word (depending on the context) can be potentially replaced with :
purchase
.
However
, after the TV had been on for few hours, a black line appears across the screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours.
Moreover
, the sound quality is strange.
This phrase/word (depending on the context) can be potentially replaced with :
People
's voice has become
Use a comma before ‘and’ if it connects two independent clauses (unless they are closely connected and short).
robotic and
I am sure it is not related to audio-settings. The TV is
This phrase/word (depending on the context) can be potentially replaced with :
now
Use a comma before ‘and’ if it connects two independent clauses (unless they are closely connected and short).
unusable and
I’m sure this is a manufacturing flaw.

I am
exceedingly
displeased with the quality of the product I
This phrase/word (depending on the context) can be potentially replaced with :
purchased
from your
This phrase/word (depending on the context) can be potentially replaced with :
company
. I would request you to
This phrase/word (depending on the context) can be potentially replaced with :
send
someone to my place as I cannot bring it to your store to claim my warranty
This phrase/word is too simple and can be replaced with:
because
my car is in the repairing shop.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
hope this problem will
be resolved
promptly
.
Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
I
This phrase/word (depending on the context) can be potentially replaced with :
expect
to receive a replacement TV.
Otherwise
, I would like a full refund.

Yours
Faithfully


Possible spelling mistake found.
Alvi

IELTS letter You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • give them the background information • describe the problem • ask them to resolve the issue

Letter
  American English
5 paragraphs
228 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 5.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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  • You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • give them the background information • describe the problem • ask them to resolve the issue