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You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. v.1

You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. v. 1
Dear Mr Bruce, Three days ago I purchased an LG smart television from your store. I was excited when I bought it from your store but very disappointed to find that only after a few hours, the product malfunctioned. I am sure it was poorly produced and I am hoping you would send someone to my house to check it and then replace it. In relation to the specifics of the order, I purchased a 54-inch LG smart HD TV from your brand shop located in the Tandridge District on August 14th using my Visa credit card. The order number is 5874210 and I am attaching a copy of my receipt. The issue with the TV is that a black line appears across the TV screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours. Moreover, the sound quality is strange and it has nothing to do with the audio settings. The TV is now unusable and I’m sure this is a manufacturing flaw. As a solution, and because I really like the functionality of this television, I am hoping that you will agree to send someone to my house to check it and then replace it with a new one. Otherwise, I would like a full refund. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Isabella Evelyn
Dear Mr Bruce,

Three days ago I
purchased
an LG smart television from your store. I
was excited
when I
bought
it from your store
but
very
disappointed to find that
only
after a few hours, the product malfunctioned. I am sure it was
poorly
produced and
I am hoping you would
send
someone to my
house
to
check
it and then replace it.

In relation to the specifics of the order, I
purchased
a 54-inch LG smart HD TV from your brand shop located in the Tandridge District on August 14th using my Visa credit card. The order number is
5874210 and
I am attaching a copy of my receipt.

The issue with the TV is that a black line appears across the TV screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours.
Moreover
, the sound quality is strange and it has nothing to do with the audio settings. The TV is
now
unusable and I’m sure this is a manufacturing flaw.

As a solution, and
because
I
really
like the functionality of this television, I am hoping that you will
agree
to
send
someone to my
house
to
check
it and then replace it with a new one.
Otherwise
, I would like a full refund.

Thank you for giving the matter your attention and I hope to hear your reply
soon
.

Yours
faithfully
,

Isabella Evelyn
2Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
2Mistakes

IELTS letter You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. v. 1

Letter
  American English
8 paragraphs
237 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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