Dear Mr Bruce,
Three days ago I purchased an LG smart television from your store. I was excited when I bought it from your store but very disappointed to find that only after a few hours, the product malfunctioned. I am sure it was poorly produced and I am hoping you would send someone to my house to check it and then replace it.
In relation to the specifics of the order, I purchased a 54-inch LG smart HD TV from your brand shop located in the Tandridge District on August 14th using my Visa credit card. The order number is 5874210 and I am attaching a copy of my receipt.
The issue with the TV is that a black line appears across the TV screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours. Moreover, the sound quality is strange and it has nothing to do with the audio settings. The TV is now unusable and I’m sure this is a manufacturing flaw.
As a solution, and because I really like the functionality of this television, I am hoping that you will agree to send someone to my house to check it and then replace it with a new one. Otherwise, I would like a full refund.
Thank you for giving the matter your attention and I hope to hear your reply soon.
Yours faithfully,
Isabella Evelyn
Dear Mr Bruce,
Three days ago I
purchased
an LG smart television from your store. I
was excited
when I
bought
it from your store
but
very
disappointed to find that
only
after a few hours, the product malfunctioned. I am sure it was
poorly
produced and
I am hoping you would
send
someone to my
house
to
check
it and then replace it.
In relation to the specifics of the order, I
purchased
a 54-inch LG smart HD TV from your brand shop located in the Tandridge District on August 14th using my Visa credit card. The order number is
5874210 and
I am attaching a copy of my receipt.
The issue with the TV is that a black line appears across the TV screen. Though it disappears after a while, it emerges again if the TV is on for a couple of hours.
Moreover
, the sound quality is strange and it has nothing to do with the audio settings. The TV is
now
unusable and I’m sure this is a manufacturing flaw.
As a solution, and
because
I
really
like the functionality of this television, I am hoping that you will
agree
to
send
someone to my
house
to
check
it and then replace it with a new one.
Otherwise
, I would like a full refund.
Thank you for giving the matter your attention and I hope to hear your reply
soon
.
Yours
faithfully
,
Isabella Evelyn
2Linking words, meeting the goal of 7 or more
0Repeated words, meeting the goal of 3 or fewer
2Mistakes