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You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: • why you went to the shop/office • how the employees behaved to offend you? • what you expect the company to do

You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: • why you went to the shop/office • how the employees behaved to offend you? • what you expect the company to do eOdG
Dear Sir/ Madam, I am writing this letter to register my complain regarding the poor service provided by your staff. As, I bought an airline ticket one month ago from your travel management company for my flight to London from Baku. Yesterday, I went in your office to change my ticket like, I wasn’t able to travel as per my actual ticket dates due to some emergency reasons. When i go to ticket counter your one of staff member asked me to wait for 10 minutes, after the said time he told me he can’t retrieve my ticket please go to the next ticket counter. When I reached to the counter number 2, a female staff member was there and told me that she is going on a lunch break and refer me to counter number 3. when I present at counter number 3, nobody was available there. I was very disappointed by this kind of service given by your agent staff. I am expecting that your company should take a serious notice of rude behavior of employees. Being an old customer, company should give me priority to resolve my issue and change my ticket on urgent basis. Yours faithfully, John Lee
Dear Sir/ Madam,

I am writing this letter to register my
The word 'complain' is a verb. Did you mean the noun "complaint"?
complain
regarding the poor service provided by your staff. As, I
This phrase/word (depending on the context) can be potentially replaced with :
bought
an airline
You use this word too often, consider replacing it with
ticket
one month ago from your travel management
This phrase/word (depending on the context) can be potentially replaced with :
company
for my flight to London from Baku.

Yesterday, I went in your office to
This phrase/word (depending on the context) can be potentially replaced with :
change
my
You use this word too often, consider replacing it with
ticket
like, I wasn’t able to travel as per my actual
You use this word too often, consider replacing it with
ticket
dates due to
This phrase/word is too simple and can be replaced with:
some
emergency reasons.

When
Is this the personal pronoun "I"? It is spelled uppercase.
i
go to
You use this word too often, consider replacing it with
ticket
You use this word too often, consider replacing it with
counter
your one of staff member asked me to wait for 10 minutes, after the said time he
This phrase/word (depending on the context) can be potentially replaced with :
told
me he can’t retrieve my
You use this word too often, consider replacing it with
ticket
This phrase/word (depending on the context) can be potentially replaced with :
please
go to the
next
You use this word too often, consider replacing it with
ticket
You use this word too often, consider replacing it with
counter
. When I reached to the
You use this word too often, consider replacing it with
counter
number 2, a female staff member was there and
This phrase/word (depending on the context) can be potentially replaced with :
told
me that she is going on a lunch break and refer me to
You use this word too often, consider replacing it with
counter
number 3.
This sentence does not start with an uppercase letter
when
I present at
You use this word too often, consider replacing it with
counter
number 3, nobody was available there. I was
This phrase/word is too simple and can be replaced with:
very
disappointed by this kind of service
This phrase/word (depending on the context) can be potentially replaced with :
given
by your agent staff.

I am expecting that your
This phrase/word (depending on the context) can be potentially replaced with :
company
should take a serious notice of rude behavior of employees. Being an
This phrase/word is too simple and can be replaced with:
old
customer,
This phrase/word (depending on the context) can be potentially replaced with :
company
should give me priority to resolve my issue and
This phrase/word (depending on the context) can be potentially replaced with :
change
my
You use this word too often, consider replacing it with
ticket
on urgent basis.

Yours
faithfully
,

John Lee

IELTS letter You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: • why you went to the shop/office • how the employees behaved to offend you? • what you expect the company to do

Letter
  American English
7 paragraphs
201 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
  • Meet the criteria
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  • You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express: • why you went to the shop/office • how the employees behaved to offend you? • what you expect the company to do