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Write a letter of complaint to a store where you purchased a faulty product.

Write a letter of complaint to a store where you purchased a faulty product. 8dWRx
Dear Sir or Madam, I am writing to complain about a fault with the new Canon PowerShot G7 X Mark II Digital Camera that I purchased from the Film Camera Store in Nottingham on 24th October. I was pretty proud that this camera has been considered the best model recently but disappointed to find that it did not work as expected. It malfunctioned just after I took it home. I cannot take pictures as well as shoot films, and it sometimes turns off automatically. When I first learned of this problem, I turned back to the store the next day to require the shop assistant to replace it with a similar one. Unfortunately, there were none in stock, therefore, she said that it would take a few days for me to get the new camera and assured me that your store would phone me within a week at the latest; however, I still have not received any calls from you. I would appreciate your service if you could please rectify the matter at once and send me either a replacement or full fund within the next three business days. I hope we can sort this matter out amicably. I look forward to hearing from you. Yours faithfully, Lucy Smith
Dear Sir or Madam,

I am writing to complain about a fault with the new Canon
PowerShot
G7 X Mark II Digital
Camera
that I
purchased
from the Film
Camera
Store in Nottingham on 24th October.

I was pretty proud that this
camera
has
been considered
the best model recently
but
disappointed to find that it did not work as
expected
. It malfunctioned
just
after I took it home. I cannot take pictures
as well
as shoot films, and it
sometimes
turns off
automatically
.

When I
first
learned of this problem, I turned back to the store the
next
day to require the shop assistant to replace it with a similar one. Unfortunately, there were none in stock,
therefore
, she said that it would take a few days for me to
get
the new
camera
and assured me that your store would phone me within a week at the latest;
however
, I
still
have not received any calls from you.

I would appreciate your service if you could
please
rectify the matter at once and
send
me either a replacement or full fund within the
next
three business days. I hope we can sort this matter out
amicably
.

I
look forward to hearing from you.

Yours
faithfully
,

Lucy Smith
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IELTS letter Write a letter of complaint to a store where you purchased a faulty product.

Letter
  American English
8 paragraphs
208 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
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  • Doesn't meet the criteria
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