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complaint letter about TV

complaint letter about TV q5p7D
Dear Sir or MadamI am writing this letter to report the faulty TV that I purchased from your company on Tuesday last week. My full name is Abdullayev G'ani and I am one of your frequent customers. I live in Samarkand and have been using your services and buying your products for the last 5 years. On Tuesday, 12th June I visited your store to purchase a TV. I bought an Artel smart TV. However, when I got home I discovered that not only did the remote controls not work but also the quality of the picture was not as good as promised, in fact it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my TV would be replaced or fixed within two days. I am dissapointed to say that this has not happened and I have received no communication since than. I am exceedingly displeased with both the quality of the product I purchased from your company as well as the poor service I have received since. I hope this problem will be resolved promptly. I expect to receive a replacement TV or have my current TV repaired but only if it could be within a day. I look forward to hearing back from you immediately. Your faithfully Mr G'ani
Dear Sir or
MadamI
am
writing this letter to report the faulty TV that I
purchased
from your
company
on Tuesday last week. My full name is
Abdullayev
G'
ani and
I am one of your frequent customers. I
live
in Samarkand and have been using your services and buying your products for the last 5 years. On
Tuesday, 12th June
I visited your store to
purchase
a TV. I
bought
an
Artel
smart TV.
However
, when I
got
home I discovered that not
only
did the remote controls not work
but
also
the quality of the picture was not as
good
as promised, in fact it was quite blurry. I called your customer service department immediately on
Tuesday and
they assured me that my TV would
be replaced
or
fixed
within two days. I am
dissapointed
to say that this has not happened and I have received no communication
since
than
.
I
am
exceedingly
displeased with both the quality of the product I
purchased
from your
company
as well as
the poor service I have received since.
I
hope this problem will
be resolved
promptly
.
I
expect
to receive a replacement TV or have my
current
TV repaired
but
only
if it could be within a day.
I
look forward to hearing back from you immediately. Your
faithfully
Mr G'
ani
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IELTS letter complaint letter about TV

Letter
  American English
1 paragraphs
219 words
5.5
Overall Band Score
Coherence and Cohesion: 5.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 5.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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