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The pie charts compare visitors' responses to Parkway Hotel's survey about its customer service over the period of 5 years from 2005 to 2010.

The pie charts compare visitors' responses to Parkway Hotel's survey about its customer service over the period of 5 years from 2005 to 2010. 2rdPJ
The pie charts compare visitors' responses to Parkway Hotel's survey about its customer service over the period of 5 years from 2005 to 2010. Overall, the proportion of guests' satisfaction increased significantly between 2005 and 2010. While most hotel guests rated customer service satisfactory and poor in 2005. By 2010, the clear majority described the hotel's service as good or excellent. Looking at the positive responses first, in 2005 the proportion of guests who rated the hotel's service to be excellent was only 5%. However, this figure increased more fivefold to 28% in 2010. While only 14% of visitors' feedback described customer service of this hotel as good in 2005, and rose by 25% in 2010. Turning to the negative comment, the percentage of satisfactory rating accounted for nearly half of the total number of responses in 2005 declined considerably to 17% in 2010. Similarly, the number of guests who thought the customer service was poor and very poor dropped significantly, at 12% and 4% in 2010 respectively.
The pie charts compare visitors' responses to Parkway Hotel's survey about its
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
over the period of 5 years from 2005 to 2010.

Overall
, the proportion of guests' satisfaction increased
significantly
between 2005 and 2010. While most hotel guests rated
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
satisfactory and poor in 2005. By 2010, the
This phrase/word (depending on the context) can be potentially replaced with :
clear
majority
This phrase/word (depending on the context) can be potentially replaced with :
described
the hotel's
You use this word too often, consider replacing it with
service
as
This phrase/word (depending on the context) can be potentially replaced with :
good
or excellent.

Looking at the
This phrase/word is too simple and can be replaced with:
positive
responses
first
, in 2005 the proportion of guests who rated the hotel's
You use this word too often, consider replacing it with
service
to be excellent was
This phrase/word (depending on the context) can be potentially replaced with :
only
5%.
However
, this figure increased more fivefold to 28% in 2010. While
This phrase/word (depending on the context) can be potentially replaced with :
only
14% of visitors' feedback
This phrase/word (depending on the context) can be potentially replaced with :
described
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
of this hotel as
This phrase/word (depending on the context) can be potentially replaced with :
good
in 2005, and rose by 25% in 2010.

Turning to the
This phrase/word is too simple and can be replaced with:
negative
comment, the percentage of satisfactory rating accounted for
nearly
half of the total number of responses in 2005 declined
considerably
to 17% in 2010.
Similarly
, the number of guests who
This phrase/word (depending on the context) can be potentially replaced with :
thought
the
You use this word too often, consider replacing it with
customer
You use this word too often, consider replacing it with
service
was poor and
This phrase/word is too simple and can be replaced with:
very
poor dropped
significantly
, at 12% and 4% in 2010
respectively
.
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IELTS academic The pie charts compare visitors' responses to Parkway Hotel's survey about its customer service over the period of 5 years from 2005 to 2010.

Academic
  American English
4 paragraphs
168 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
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    Include an introduction and conclusion
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    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.0
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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