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The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Bkg9
The pie charts indicate the percentage of how customer service of Parkway Hotel was in 2005 and 2010. The questionaire was given to 100 visitors in both year. Overall, it is clear from the chart that Parkway Hotel had improved their service due to fact that excellent and good rating were increased, while poor and very poor rating were decreased in 2010. In 2005, nearly 50% of visitors who did the questionaire gave a satisfactory rating to hotel's customer service. Poor rating was also made up a significant proportion with 20% whereas there were almost the same level of very poor and good rating at 15% and 14%, respectively. Excellent rating was only at 5% In contrast, customer service of this hotel was improved in 2010 since the good rating was climbed up to 39% follow by the excellent rating at 28%. Furthermore, the poor rating was fallen to 12% and the very poor was under 5%
The pie charts indicate the percentage of how customer
service
of Parkway Hotel was in 2005 and 2010. The
questionaire
was
given
to 100 visitors in both year.

Overall
, it is
clear
from the chart that Parkway Hotel had
improved
their
service
due to fact that excellent and
good
rating
were increased
, while
poor
and
very
poor
rating
were decreased
in 2010.

In 2005,
nearly
50% of visitors who did the
questionaire
gave a satisfactory
rating
to hotel's customer
service
.
Poor
rating
was
also
made up a significant proportion with 20% whereas there were almost the same level of
very
poor
and
good
rating
at 15% and 14%,
respectively
. Excellent
rating
was
only
at 5%

In contrast
, customer
service
of this hotel was
improved
in 2010 since the
good
rating
was climbed
up to 39% follow by the excellent
rating
at 28%.
Furthermore
, the
poor
rating
was fallen
to 12% and the
very
poor
was under 5%
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IELTS academic The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Academic
  American English
4 paragraphs
156 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
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    Currently is not available
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