The given pie charts compare the percentage of visitor's response about the customer services in Parkway Hotel in two separate years 2005 and 2015.
Overall, it can be seen that there was a significant improvement in customer services in 2010 compared to 2005 and there are more people gave positive feedbacks on hotel's service in 2010 than in 2005.
Firstly, it can see that only 5% of visitor's verdict was excellent about the Parkway Hotel's service quality in 2005, but this percentage had increased to 28% by 2010. Across the same five-year period, as an increasing number of visitor chose to rate the service quality as good and it went from just 14% to 39%, giving an impression of overall improvement.
In 2005, satisfactory impression was given by 45% of hotel guests, while in 2010 it decreased to 17%. The same situation came out to poor and very poor feeling, which was 21% and 15% in 2005 and dropped to 12% and 4% respectively.
The
given
pie charts compare the percentage of visitor's response about the customer
services
in Parkway Hotel in two separate years 2005 and 2015.
Overall
, it can be
seen
that there was a significant improvement in customer
services
in 2010 compared to 2005 and there are more
people
gave
positive
feedbacks on hotel's
service
in 2010 than in 2005.
Firstly
, it can
see
that
only
5% of visitor's verdict was excellent about the Parkway Hotel's
service
quality in 2005,
but
this percentage had increased to 28% by 2010. Across the same five-year period, as an increasing number of visitor chose to rate the
service
quality as
good
and it went from
just
14% to 39%, giving an impression of
overall
improvement.
In 2005, satisfactory impression was
given
by 45% of hotel guests, while in 2010 it decreased to 17%. The same situation came out to poor and
very
poor feeling, which was 21% and 15% in 2005 and dropped to 12% and 4%
respectively
.