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costumer service

costumer service 6xp0K
the pie charts compare the percentage of votes of visitors for the Parkway Hotel's customer service at 5 different levels in 2005 and 2010. overall, the proportions of respondents assuming the service was excellent and good rose dramatically, while the figures for satisfactory, poor, and very poor levels showed opposite tendencies over 5 years. in the year 2005, the excellent level was rated by the lowest number of people, the figure accounted for a mere 5% of the total respondents. For the next 5 years, however, this figure increased just over fivefold to 28%. By contrast, the percentage of satisfied visitors experienced a marginal drop by about 5% from 45% during the same period. turning to the remaining levels, 14% of respondents rated for good service and finally, this figure reached 39%, took up the highest proportion of 5 levels. The number of customers who thought the service was very poor, meanwhile fell to 4% at the end of the period, and the figure for poor service (12%) was just over half the amount in 2005.
the
pie charts compare the percentage of votes of visitors for the Parkway Hotel's customer
service
at 5
different
levels
in 2005 and 2010.

overall
, the proportions of respondents assuming the
service
was excellent and
good
rose
dramatically
, while the
figures
for satisfactory,
poor
, and
very
poor
levels
showed
opposite tendencies over 5 years.

in
the year 2005, the excellent
level
was rated
by the lowest number of
people
, the
figure
accounted for a mere 5% of the total respondents. For the
next
5 years,
however
, this
figure
increased
just
over fivefold to 28%. By contrast, the percentage of satisfied visitors experienced a marginal drop by about 5% from 45% during the same period.

turning
to the remaining
levels
, 14% of respondents rated for
good
service
and
finally
, this
figure
reached 39%, took up the highest proportion of 5
levels
. The number of customers who
thought
the
service
was
very
poor
, meanwhile fell to 4% at the
end
of the period, and the
figure
for
poor
service
(12%) was
just
over half the amount in 2005.
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IELTS academic costumer service

Academic
  American English
4 paragraphs
176 words
6.0
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 5.5
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
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