Dear Sir or Madam,
I am a regular customer of your shop and went there earlier today to do some shopping. I am quite disappointed to notice that I was billed for items that I did not purchase at all. Unfortunately, I noticed it only when I returned home. I am hoping that you would rectify the issue.
I visited your shop at around 9. 30 am on Sunday, July 2019 and purchased a number of items. I paid my bill to a young lady who was managing the cash queue 4. I gave her my VISA credit card and was charged 142 dollars and 25 cents for all of my items. The counter was unusually busy and I did not have enough time to crosscheck the amount of the goods I purchased. When I got back home and studied the bill, I noticed some errors. I was charged for each item I bought and in addition, for a pair of socks, 100-gram cheese, a bottle of shampoo and one-kilo apple. I checked again whether they actually packed those items for me and there were nowhere to be found! As I observed, I was 24. 75 dollar overcharged for the items I have not purchased.
I am attaching the receipt for your consideration and would like you to refund my amount next time I visit your mall. A mistake like this is not acceptable from a shop like yours. Please take the necessary steps to rectify this error and make sure it does not happen again.
I look forward to getting a reply from you promptly.
Thanking you,
Gazelle Nilla
Dear Sir or Madam,
I am a regular customer of your shop and went there earlier
today
to do
some
shopping. I am quite disappointed to notice that I
was billed
for
items
that I did not
purchase
at all. Unfortunately, I noticed it
only
when I returned home. I am hoping that you would rectify the issue.
I visited your shop at around 9. 30 am on Sunday, July 2019 and
purchased
a number of
items
. I paid my bill to a young lady who was managing the cash queue 4. I gave her my VISA credit card and
was charged
142 dollars and 25 cents for all of my
items
. The counter was
unusually
busy and I did not have
enough
time to crosscheck the amount of the
goods
I
purchased
. When I
got
back home and studied the bill, I noticed
some
errors. I
was charged
for each
item
I
bought
and
in addition
, for a pair of socks, 100-gram cheese, a bottle of shampoo and one-kilo apple. I
checked
again whether they actually packed those
items
for me and there were nowhere to
be found
! As I observed, I was 24. 75
dollar
overcharged for the
items
I have not
purchased
.
I am attaching the receipt for your consideration and would like you to refund my amount
next
time I visit your mall. A mistake like this is not acceptable from a shop like yours.
Please
take the necessary steps to rectify this error and
make
sure it does not happen again.
I look forward to getting a reply from you
promptly
.
Thanking you,
Gazelle
Nilla
2Linking words, meeting the goal of 7 or more
6Repeated words, meeting the goal of 3 or fewer
2Mistakes