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You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. v.4

You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. v. 4
Dear Sir or Madam, I am a regular customer of your shop and went there earlier today to do some shopping. I am quite disappointed to notice that I was billed for items that I did not purchase at all. Unfortunately, I noticed it only when I returned home. I am hoping that you would rectify the issue. I visited your shop at around 9. 30 am on Sunday, July 2019 and purchased a number of items. I paid my bill to a young lady who was managing the cash queue 4. I gave her my VISA credit card and was charged 142 dollars and 25 cents for all of my items. The counter was unusually busy and I did not have enough time to crosscheck the amount of the goods I purchased. When I got back home and studied the bill, I noticed some errors. I was charged for each item I bought and in addition, for a pair of socks, 100-gram cheese, a bottle of shampoo and one-kilo apple. I checked again whether they actually packed those items for me and there were nowhere to be found! As I observed, I was 24. 75 dollar overcharged for the items I have not purchased. I am attaching the receipt for your consideration and would like you to refund my amount next time I visit your mall. A mistake like this is not acceptable from a shop like yours. Please take the necessary steps to rectify this error and make sure it does not happen again. I look forward to getting a reply from you promptly. Thanking you, Gazelle Nilla
Dear Sir or Madam,

I am a regular customer of your shop and went there earlier
today
to do
some
shopping. I am quite disappointed to notice that I
was billed
for
items
that I did not
purchase
at all. Unfortunately, I noticed it
only
when I returned home. I am hoping that you would rectify the issue.

I visited your shop at around 9. 30 am on Sunday, July 2019 and
purchased
a number of
items
. I paid my bill to a young lady who was managing the cash queue 4. I gave her my VISA credit card and
was charged
142 dollars and 25 cents for all of my
items
. The counter was
unusually
busy and I did not have
enough
time to crosscheck the amount of the
goods
I
purchased
. When I
got
back home and studied the bill, I noticed
some
errors. I
was charged
for each
item
I
bought
and
in addition
, for a pair of socks, 100-gram cheese, a bottle of shampoo and one-kilo apple. I
checked
again whether they actually packed those
items
for me and there were nowhere to
be found
! As I observed, I was 24. 75
dollar
overcharged for the
items
I have not
purchased
.

I am attaching the receipt for your consideration and would like you to refund my amount
next
time I visit your mall. A mistake like this is not acceptable from a shop like yours.
Please
take the necessary steps to rectify this error and
make
sure it does not happen again.

I look forward to getting a reply from you
promptly
.

Thanking you,

Gazelle
Nilla
2Linking words, meeting the goal of 7 or more
6Repeated words, meeting the goal of 3 or fewer
2Mistakes

IELTS letter You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. v. 4

Letter
  American English
7 paragraphs
269 words
6.0
Overall Band Score
Coherence and Cohesion: 6.5
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 5.5
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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