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You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. v.6

You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. v. 6
Dear Sir or Madam, I am writing this letter to complain about a problem which I find a bit troubling, to say the least. Recently, I bought a shirt from your store at a discounted price. After taking that shirt home, I found out that it had a tiny hole just under the collar. Now, you might argue that it was my fault since I didn’t check the shirt carefully before purchasing it. In response, I would just say that it was not actually to learn about the tiny hole since it was hidden under the collar. Anyway, as soon as I found out about the fault, I requested one of your store assistants for a complete return, but I was told that I wouldn’t get any refund since it was the store policy not to give any refund on an item which is sold on discount. So, in light of this frustrating situation, I would like to request you to please take appropriate action for the sake of your store’s reputation and issue me a full refund for the defected shirt. If I do not hear from you within the next seven days, I will file a written complaint to your head office. Yours faithfully, Mitch O’Conner
Dear Sir or Madam,

I am writing this letter to complain about a problem which I find a bit troubling, to say the least.

Recently, I
This phrase/word (depending on the context) can be potentially replaced with :
bought
a
You use this word too often, consider replacing it with
shirt
from your
You use this word too often, consider replacing it with
store
at a discounted price. After taking that
You use this word too often, consider replacing it with
shirt
home, I found out that it had a tiny hole
This phrase/word is too simple and can be replaced with:
just
under the collar.
This phrase/word (depending on the context) can be potentially replaced with :
Now
, you might argue that it was my fault since I didn’t
This phrase/word (depending on the context) can be potentially replaced with :
check
the
You use this word too often, consider replacing it with
shirt
carefully
This phrase/word is too simple and can be replaced with:
before
purchasing it. In response, I would
This phrase/word is too simple and can be replaced with:
just
say that it was not actually to learn about the tiny hole since it
was hidden
under the collar.

Anyway, as
This phrase/word is too simple and can be replaced with:
soon
as I found out about the fault, I requested one of your
You use this word too often, consider replacing it with
store
assistants for a complete return,
This phrase/word is too simple and can be replaced with:
but
I was
This phrase/word (depending on the context) can be potentially replaced with :
told
that I wouldn’t
This phrase/word (depending on the context) can be potentially replaced with :
get
any refund since it was the
You use this word too often, consider replacing it with
store
policy not to give any refund on an item which
is sold
on discount.

This phrase/word is too simple and can be replaced with:
So
, in light of this frustrating situation, I would like to request you to
This phrase/word (depending on the context) can be potentially replaced with :
please
take appropriate action for the sake of your
You use this word too often, consider replacing it with
store’s
reputation and issue me a full refund for the defected
You use this word too often, consider replacing it with
shirt
. If I do not hear from you within the
next
seven days, I will file a written complaint to your head office.

Yours
faithfully
,

Mitch O’Conner
1Linking words, meeting the goal of 7 or more
8Repeated words, meeting the goal of 3 or fewer
0Mistakes

IELTS letter You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. v. 6

Letter
  American English
7 paragraphs
207 words
6.5
Overall Band Score
Coherence and Cohesion: 7.0
  • Structure your answers in logical paragraphs
  • ?
    One main idea per paragraph
  • ?
    Include an introduction and conclusion
  • ?
    Support main points with an explanation and then an example
  • Use cohesive linking words accurately and appropriately
  • ?
    Vary your linking phrases using synonyms
Lexical Resource: 6.0
  • Try to vary your vocabulary using accurate synonyms
  • Use less common question specific words that accurately convey meaning
  • Check your work for spelling and word formation mistakes
Grammatical Range: 6.5
  • Use a variety of complex and simple sentences
  • Check your writing for errors
Task Achievement: 7.0
  • Answer all parts of the question
  • ?
    Present relevant ideas
  • Fully explain these ideas
  • ?
    Support ideas with relevant, specific examples
Labels Descriptions
  • ?
    Currently is not available
  • Meet the criteria
  • Doesn't meet the criteria
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