Dear Sir/Madam, I am hereby writing this letter to inform you about my dissatisfaction towards your product. Last week, I ordered a pair of RayBan sun glasses from your ecommerce website. I am attaching a copy of the order for your reference. Although, the item arrived before the promised delivery date but, it is not the same shade that I choose, I received a grey one while I selected blue. Moreover, the left lense also has a scratch on it. I liked the product to the core, so I request you to replace my goggles. If that is not possible then I kindly want you to refund my money, the receipt is attached. I hope you will do the needful at the earliest. Yours faithfully, Mrs. Sara
Dear Sir/Madam, I am hereby writing this letter to inform you about my dissatisfaction towards your product. Last week, I ordered a pair of RayBan sun glasses from your
ecommerce
website. I am attaching a copy of the order for your reference. Although, the item arrived
before
the promised delivery date
but
, it is not the same shade that I choose, I received a
grey
one while I selected blue.
Moreover
, the
left
lense
also
has a scratch on it. I liked the product to the core,
so
I request you to replace my goggles. If
that is
not possible then I kindly want you to refund my money, the receipt
is attached
. I hope you will do the needful at the earliest. Yours
faithfully
, Mrs.
Sara